StatusNet911 is a cloud-based dashboard connecting hospital, dispatch, and first responders with real-time situational data. It provides hospital resource availability, triage status, and system outages in order to support real-time response to multi/mass-casualty incidents (MCIs) and daily incident traffic. Health systems benefit by receiving Emergency Medical Services (EMS) incident information in real-time to more effectively manage facility resources. StatusNet911 is used daily to handle routine incidents which assures that staff is proficient with the system when disaster strikes.
Features & Benefits
Ambulance Drop Times
StatusNet911 calculates and updates ambulance drop-times at hospitals and makes them available to EMS dispatch or an MCI coordinator so response units can be routed to the hospitals that will allow them to get back in service as quickly as possible.
Improved Stroke & STEMI Response
Pre-arrival notification allowing EDs to prepare necessary resources and physicians to communicate with inbound patients.
Hospital Status Information
By reporting, monitoring, and alerting on the availability of specialized equipment, StatusNet911 ensures proper patient allocation, effective routing and dispatch, thereby improving patient outcomes.
Mass Casualty Incident Management
When a Mass Casualty Incident (MCI) or disaster is declared, StatusNet911 alerts and shares relevant disaster data to all StatusNet911 facilities and requests hospital triage status updates. An MCI Coordinator uses this data to route response units to the best hospital for individual patient needs and hospitals have patient information before the patient arrives in the ER.
StatusNet911 provides a full-featured reporting and auditing service. Users with the proper permissions can generate summary reports for MCIs, audit reports for facility response to requests for updated triage and bed status numbers, and drop-time/wall-time/turnaround time reports.
Alerts are provided when hospital status changes based on patient load or equipment availability. Be On the Lookout alerts (BOLOs), All Calls, and MCI activities are provided through the alert service. During MCIs, patient allocation to vehicles, vehicle allocation to hospitals, and requests for triage status and bed status are all propagated to the affected entities through the alert service.
Daily Use Cases
Mental Health Institutions
When dealing with patients with psychological issues, StatusNet911 provides access to available mental health institutions.
Drug Rehabilitation Centers
When dealing with patients with substance abuse issues, StatusNet911 provides access to available drug rehabilitation centers.
Clinics and Nursing Homes
StatusNet911 provides access to available outpatient clinics and nursing homes.