How Can DataWatch911 Help?
The primary user of DataWatch911 is the Operations Manager at an EMS agency. Using DataWatch911, the Operations Manager has easy access to metrics like Unit Hour Utilization (UHU), Man Hour Utilization (MHU), and contractual compliance thresholds that are crucial to successful system status management.
Crew Supervisors can also increase their efficiency by viewing weekly personnel reports that include attendance details, response times, turnaround time, chute time, call reasons, and call refusal details. These metrics are instrumental in recognizing training opportunities to help your team reach their full potential.
Workload management tools allow dispatchers the ability to balance EMS staff workloads. The dispatcher can select the appropriate EMS staff based on current workloads.
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